Privacy Policy

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This Privacy Policy explains how PostureNest, operating at bonesshfilter.world, collects, uses, stores, and protects personal data when you purchase or enquire about our workspace ergonomics analysis products and related services in the United Kingdom.

1. Data Controller

The data controller responsible for your personal information is PostureNest, reachable at The Life Coach - Positive Minds, Mapleton Rd, London SW18 4DN, United Kingdom. For privacy enquiries, contact us via the details on our Reach Us page. Email: contact@bonesshfilter.world. Phone: +447949029157.

2. Scope of This Policy

This policy applies to personal data processed when you:

• Book or purchase Remote Desk Assessments, On-Site Workspace Audits, or Ergonomic Coaching Bundles
• Submit enquiries through our contact form or by phone
• Visit bonesshfilter.world and interact with cookies or analytics tools
• Attend video consultations or on-site ergonomic evaluations
• Receive written reports, checklists, and follow-up communications from Bonesshfilter

3. Categories of Personal Data We Collect

3.1 Identity and Contact Data

We may collect your full name, email address, telephone number, billing address, and employer name when relevant to corporate bookings.

3.2 Workspace and Assessment Data

To deliver ergonomics analysis, we collect photographs or videos of your workstation, desk measurements, equipment lists, self-reported discomfort areas, working hours, and posture-related observations documented during sessions.

3.3 Transaction Data

When you purchase packages listed on our Ergonomic Catalog, we process order details, selected service tier, pricing, payment status, and invoicing references. Payment card data is handled by secure payment processors and is not stored on our servers.

3.4 Technical Data

We automatically collect IP address, browser type, device identifiers, referring URLs, session duration, and cookie preferences when you browse our website.

3.5 Communication Data

We retain copies of messages you send us, consultation notes, and feedback you provide about our ergonomics products.

4. Lawful Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

• Contract: Processing necessary to deliver the ergonomics services you purchase
• Consent: Contact form submissions, marketing communications where opted in, and non-essential cookies
• Legitimate interests: Improving our assessments, preventing fraud, and securing our systems, balanced against your rights
• Legal obligation: Retaining financial records for tax and accounting requirements

5. How We Use Your Data

PostureNest uses personal data to:

• Schedule and conduct remote and on-site workspace ergonomics assessments
• Prepare personalised adjustment reports and coaching materials
• Process orders, issue invoices, and manage refunds per our Return Policy
• Respond to support requests and follow-up questions about your setup
• Send service-related notifications such as appointment reminders
• Analyse aggregated website usage to improve content on bonesshfilter.world
• Comply with applicable laws and respond to lawful requests from authorities

6. Sharing Your Information

We do not sell personal data. We may share information with:

• Payment processors to complete transactions for ergonomics packages
• Cloud hosting and email providers that support our operations under data processing agreements
• Professional advisers such as accountants or legal counsel when required
• Authorities if compelled by law or to protect rights and safety

Where processors are located outside the UK, we implement appropriate safeguards such as Standard Contractual Clauses or UK International Data Transfer Agreements.

7. Retention Periods

Assessment reports and workspace imagery are retained for up to three years unless you request earlier deletion and no legal hold applies. Financial records are kept for six years in line with UK tax requirements. Marketing consent records are kept until you withdraw consent. Server logs may be retained for up to twelve months for security monitoring.

8. Your Rights

You have the right to access, rectify, erase, restrict processing, object to processing based on legitimate interests, and receive a portable copy of data you provided. You may withdraw consent at any time without affecting prior lawful processing. You may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise rights, contact PostureNest using the details above. We respond within one month, extendable where requests are complex.

9. Security Measures

We implement encryption in transit via HTTPS, access controls, staff confidentiality obligations, and regular review of vendors handling ergonomics client data. No method of transmission is completely secure; we encourage strong passwords on your accounts with third-party tools we recommend.

10. Children

Our workspace ergonomics products are intended for adults in professional settings. We do not knowingly collect data from individuals under sixteen without parental consent.

11. Automated Decision-Making

We do not use solely automated decision-making that produces legal or similarly significant effects. Assessment recommendations involve human review by qualified analysts at Bonesshfilter.

12. Changes to This Policy

We may update this Privacy Policy to reflect new services or legal requirements. Material changes will be posted on this page with an updated date. Continued use of our ergonomics services after changes constitutes acknowledgment where permitted by law.

13. Contact

For questions about this Privacy Policy or how PostureNest handles your data related to workspace ergonomics analysis, visit reach-us.html or write to us at the address listed above.